Your cleaner cancels at 7 a.m.
One text and the day is gone. People arrive at two, the place is nowhere near ready, and the only person who knew what needed doing is unreachable.
Everywhere else you send a request and hope. Here you pick a cleaner who has already said yes.
One text and the day is gone. People arrive at two, the place is nowhere near ready, and the only person who knew what needed doing is unreachable.
A lit tile means three things at once: they are free then, they work your property type, and they do this service. Free but unqualified is not a match, and we will not show it to you as one.
4 cleaners can do a turnover on a 1β2 bed at 9:00 AM
Names, windows and capabilities are illustrative. The model is not: a cleaner is only shown to you when the hour, the property type and the service all line up β and one who leaves a window open cannot decline the booking that lands in it.
A studio in Edgewater, ninety doors in Brickell β the wait is the same length. We are starting in Miami because if it holds up here in August, it holds up anywhere.
Set it up once β one apartment or one building. Everything after that is our problem.
Edgewater, Miami FL Β· added by you Β· 6 min
Written down before you book β line by line, what's in and what isn't. Pick a property type and read the actual contract.
It is attached to the property, agreed in advance, and identical at 7 a.m. on a federal holiday. You read it before you pick, and it is the same number the cleaner sees.
Line by line, in and out. Extras exist, but they arrive as a request you approve β never as a surprise on the invoice.
If a cleaner no-shows we put someone else in the same slot and eat the difference. You never pay twice for one clean.
Your own place or the two hundred doors you manage β the ritual is identical. Text someone. Wait. Hope. Text two more as backup. Nobody designed that; it just accumulated. So we replaced the part that was never anyoneβs job.
Hivel isnβt a replacement for a crew that works. Itβs the layer underneath β so when the crew that works canβt come, the building never finds out.
Keep them on exactly the schedule you have. You only come to us on the days they cannot come.
They keep your work, open their own calendar, get paid in 48 hours instead of chasing invoices, and fill their empty days.
Cancellations, the gap between tenants, the Saturday nobody wants, the week three places need doing at once.
Most people move a second place across within five weeks β a second building, or the apartment they stopped bothering with. We would rather earn that than sign for it on day one.
Anyone can list a cleaner. The hard part is turning people away β and we turn away 96 of every 100 who apply.
If a cleaner genuinely cannot attend, we fill the same slot at the same price.
An open slot is a commitment. Tapping it books it β there is no pending state.
A cleaner cannot declare themselves on site. The tenant reads out four digits.
Timestamped and geotagged, one per scope line, before the job can close.
$2M general liability confirmed with the underwriter, not a photo of a certificate.
One unnotified no-show removes instant-book. Two removes the cleaner.
Start with one clean. One apartment, or the smallest building you have β nothing recurring, nothing to cancel. If it does not hold up, you have lost one clean.